Sky plus freezing

A number of Sky cutomers, myself included, have experienced periods when playback from a Sky plus box is anything but smooth. Symptoms will include the picture skipping, break down of the audio and on occasion the sky plus box freezing and having to be reset.

When your sky box starts doing this the best thing to do is the following:
  1. Turn your sky box off at the mains for 2 minutes, then turn back on.
  2. Delete all programmes,  a near full sky plus can start showing these symptoms.
  3. Perform some sky plus housekeeping on your sky box.

If all this fails you may need to contact to the Sky helpdesk.

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